Can I make an amendment to my Throwback order after it has been placed?
Item Amendments
Our team are really quick at picking, packing, and processing your order to make sure you receive it as soon as possible. This means you are often unable to cancel or amend an order once you have placed it. Please contact us as soon as possible and we’ll see if we can intercept it.
If an order is placed at a price that qualifies for Free Shipping ($150) and an amendment is requested which reduces the total price of the order to below $150, we will issue you an invoice for the cost of shipping relevant to the shipping address presented when making the order.
Address Amendments
If you have entered the wrong shipping information and if the package is still with us, we can update the address. However we are always working on orders as quickly as we can, so if the order has been dispatched, you will have to organise redelivery, depending on the status on the order, through your Auspost tracking. Please note that redirection can increase the delivery time with up to 5 days.
Please note
Related
- Why was only part of my Throwback order delivered to me?
- How do Throwback Pre-Orders work?
- What is Throwback's Return Policy?
