FAQS
How long does it take to customise?
All orders have a 2-week lead time for production. If you have purchased other items within the same order, we will reserve your other items and ship them along with your Teamwear order once production has been completed.
Can I change my order once it is placed?
Please check all details are correct as once the order is placed, there are no design/order changes or returns allowed.
Can I buy fewer than 10?
In order to keep the price low, we print in bulk of 10 jerseys at a time. However, we currently offer single units at a premium if you are interested in purchasing fewer than 10.
Can I add my player’s name or numbers to the jersey?
We currently only offer team names on jerseys. Jersey numbers will run from 0 to 9, smallest to largest size. If 11 or more units are ordered, jersey numbers will continue ascending (e.g., 10, 11, 12, etc.). For bulk inquiries with additional customisation, please email uniforms@throwbackstore.com.au
I have more questions. How do I reach the Teamwear department?
For further inquiries on Teamwear, please email uniforms@throwbackstore.com.au. Please include your order number in the subject of your email.
My team has previously ordered a Teamwear Jersey. Am I able to replicate the style of my team?
If you have previously ordered through Teamwear, we are happy to match the Team Name but cannot guarantee font styles. All numbers for single unit jerseys (9 or less) must be requested in the notes section during checkout.
Can I add custom logos or designs?
Only team names are available for customisation at this time.
How many characters can I use on the custom team name?
You may use up to 15 characters.
Can I choose the colour of the team name & number?
Team name & number colours will oppose their respective jersey colour/s (for reversibles) eg. Emerald Green/Black, Bottle Green/White, Purple/White, Gold/Black, Red/White, Fuscia Pink/Black, Sky Blue/Black, Royal/White, Navy/White, Black/White. If you have any further questions on this, please contact us at uniforms@throwbackstore.com.au
What are the care instructions of the jerseys?
Cold machine wash. Do not iron logos and please do not tumble dry.